Important information Click here to see the altered trading hours due to public holidays in April and May 2020. Due to the current market environment, FX & CFD margin requirements are regularly adjusted. More info here.
On the go?
Trade with our mobile apps.
Don't miss out on any market opportunities, trade wherever you are with our mobile apps.
Log into the Swissquote website and change your password.
I would like to ask a question/make a comment
• use the contact form in the mobile apps • send a message from the website under the Support heading • call Customer Care on 0848 25 88 88
Which markets can I place orders on?
Our mobile applications for Android and iOS allow users to place direct orders on most markets.
How can I access eForex on mobile applications?
Swissquote offers specific eForex apps for iPhone, iPad and Android.
How can I access my ePrivate Banking account?
Swissquote offers an ePrivate Banking app for iOS. This app does not allow you to perform transactions on your account; it simply displays the positions and strategy of the account.
How can I access my dynamic savings account?
This is not possible for the moment.
How can I access my personal profile pages?
Simply log in with your bank account or your MySwissquote account to find your personal profile pages.
How do I update a quote?
Every screen has a refresh button or a function whereby you simply pull down the page to refresh the data.
Quotes are updated automatically for logged-in users.
How is the password stored on my iPhone or iPad?
If you choose to save your username and password, they are encoded using a key that is specific to each device. Then, they are stored in this form in Keychain, a database secured by Apple.
How can I remove a security from a list?
In iOS, simply swipe right (slide your finger from left to right across the cell).
In Android, press on a security for a moment to be able to remove it.
Only your "Favourites" list and your personal profile pages may be changed.
What mobile operating system do I need?
• iOS 8.2 and more recent versions • Android 2.1 for Swissquote version 3 • Android 3 for version 4 • Android 4 for version 5
Currently, you are asked for your Level 3 card just once.
Your device is then authorised to access your account, and you can place orders without needing your Level 3 card again. Swissquote strongly discourages taking a photograph of your Level 3 card.
You will no longer need it to log in to the website, since you can activate the “Mobile Level 3” functionality that means you can validate each login directly on the mobile app.
Mobile Level 3 function
Simple, fast, secure: place your orders at any time by activating this function.